Shipping policy

Shipping Policy

At Makartt, your satisfaction is always our top priority. We’re here to make your at-home manicure experience as smooth and enjoyable as possible.

Shipping Locations

Currently, we only ship within the United States.

Please note: Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands are not within our delivery zone at this time.

We sincerely apologize for any inconvenience this may cause and are actively exploring ways to expand our shipping services in the future.

Shipping Fees

Free Shipping: Orders over $75 (contiguous U.S. only)

  • $0–$20: $9.95 flat rate
  • $21–$50: $5.95 flat rate
  • $51–$75: $2.95 flat rate

Processing Time

Orders are shipped from our U.S. warehouse. We aim to process and ship in-stock items within 24 business hours.

In rare cases, processing may take up to 4 business days.

Delivery Time

Standard Shipping (U.S.): Typically delivered in 3–6 business days.

If you order over 1pcs item, we may send out multi-parcels from different warehouses, the parcels did not come on the same day, kindly wait patiently for all parcels to arrive in the next few days.

 

No P.O. Box or APO/FPO Shipping

 

We are currently unable to ship to P.O. Boxes or APO/FPO addresses. Please provide a valid physical address at checkout.

Changing Delivery Address

We kindly encourage you to double-check your shipping address before placing your order.
If you need to update your delivery address after your order has been shipped, a service fee may apply to process the new shipment. The exact fee will depend on the specific circumstances and charges from the shipping carrier.

 

Order Tracking

Once your order has shipped, you will receive a tracking number via email, and it will also be available in your account.

You can track your order in two ways:

 

Lost or Stolen Packages

Occasionally, carriers may mark a package as "Delivered" while it’s still on its way. Most of these packages arrive within 2 business days.

If your package still hasn’t arrived after that time, and you’ve checked around your property, please contact our Customer Service team at service@makartt.com, we’re here to help.