Shipping Information

Shipping Information

At our online store (makartt.com), we strive to provide a seamless shopping experience for our customers. Please take a moment to review our Shipping Information to ensure a smooth delivery process.

We currently offer shipping within the United States only. We apologize for any inconvenience caused to our international customers and hope to expand our shipping services in the future to serve our international customers better. As for shipping about MakarttPro product, please visit HERE


SHIPPING FEE & DELIVERY: (United States Only)
Details Standard Express Expedited
Weight(0-5 lb) $4.50  $8.50  $12 
Weight(5-10 lb) $7.50  $8.50  $25 
Delivery Time 5-10 Days 4-6 Days 2-4 Days
Processing Time 12 - 36 hours 12 - 36 hours 12 - 36 hours

FREE SHIPPING:

Free shipping for orders over $50 within the contiguous United States.(excl. 1.American Samoa 2.Guam 3.Northern Mariana Islands 4.Puerto Rico 5.U.S. Virgin Islands 6.Hawaii 7.Alaska).
  • We occasionally offer free shipping promotions, so be sure to check our website or subscribe to our newsletter for updates.

PROCESSING & DELIVERY TIME:

Once you place an order, our dedicated team will start processing it within 1-2 business days. Normally we will arrange the shipment within 24 hours.
  • Please note that processing times may be slightly longer during peak seasons or promotional periods. Our team works diligently to ensure that your order is carefully packaged and prepared for shipment.
  • The estimated delivery time will vary depending on your location within the United States. Please allow additional time for rural or remote areas.
  • Once your order is shipped, you will receive a tracking number via email, which you can use to track the progress of your delivery on our website or the carrier's website.

PO BOXES: 

We do not ship to PO box addresses. If a PO box is provided as the shipping address, we may attempt delivery. However, if delivery fails and items are returned or lost, we will not compensate or provide replacements.


FAQs

  • How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the designated carrier's website.
  • Can I change my shipping address after placing an order?
We understand that sometimes plans change. If you need to update your shipping address, please reach out to our customer support team as soon as possible, and we will do our best to accommodate your request. If your order hasn't shipped yet, we'll handle the changes directly.
  • What happens if my package is lost or damaged during transit?
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team via service@makartt.com immediately. We will initiate an investigation with the carrier and work towards resolving the issue and providing a suitable solution.
  • What happens if my package arrived but the product is missing?
Occasionally, we may ship items from different warehouses base on your locations. This means you may receive multiple packages for a single order. You can email us for a check to see if your items still on the way.

    SPECIAL EVENTS:

    While we strive to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or logistic disruptions may affect the delivery schedule. We kindly ask for your understanding during peak seasons, as these may cause slight delays in processing times. In such cases, we will make every effort to update you on any potential delays and work towards a satisfactory solution. 

    We appreciate your trust and will continue to work hard to deliver a seamless shopping experience. Should you have any further questions or require assistance, please do not hesitate to reach out at service@makartt.com.

    Happy shopping! Click Here to view all Makartt Product Line