Shipping Information

 

Shipping Policy

At Makartt, your satisfaction is always our top priority. We’re here to make your at-home manicure experience as smooth and enjoyable as possible.

 

Shipping Locations

Currently, we only ship within the United States.

Please note: Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands are not within our delivery zone at this time.

We sincerely apologize for any inconvenience this may cause and are actively exploring ways to expand our shipping services in the future.

 

Shipping Fees

Free Shipping: Orders over $75 (contiguous U.S. only)

  • $0–$20: $9.95 flat rate
  • $21–$50: $5.95 flat rate
  • $51–$75: $2.95 flat rate

 

Processing Time

Orders are shipped from our U.S. warehouse. We aim to process and ship in-stock items within 24 business hours.

In rare cases, processing may take up to 4 business days.

 

Delivery Time

Standard Shipping (U.S.): Typically delivered in 3–6 business days.

If you order over 1pcs item, we may send out multi-parcels from different warehouses, the parcels did not come on the same day, kindly wait patiently for all parcels to arrive in the next few days.

 

No P.O. Box or APO/FPO Shipping

We are currently unable to ship to P.O. Boxes or APO/FPO addresses. Please provide a valid physical address at checkout.

 

Changing Delivery Address

We kindly encourage you to double-check your shipping address before placing your order.
If you need to update your delivery address after your order has been shipped, a service fee may apply to process the new shipment. The exact fee will depend on the specific circumstances and charges from the shipping carrier.

 

Order Tracking

Once your order has shipped, you will receive a tracking number via email, and it will also be available in your account.

You can track your order in two ways:

 

Lost or Stolen Packages

Occasionally, carriers may mark a package as "Delivered" while it’s still on its way. Most of these packages arrive within 2 business days.

If your package still hasn’t arrived after that time, and you’ve checked around your property, please contact our Customer Service team at service@makartt.com, we’re here to help.




FAQs

  • How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the designated carrier's website.


  • Can I change my shipping address after placing an order?
We understand that sometimes plans change. If you need to update your shipping address, please reach out to our customer support team as soon as possible, and we will do our best to accommodate your request. If your order hasn't shipped yet, we'll handle the changes directly.
  • What happens if my package is lost or damaged during transit?
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team via service@makartt.com immediately. We will initiate an investigation with the carrier and work towards resolving the issue and providing a suitable solution.
  • What happens if my package arrived but the product is missing?
Occasionally, we may ship items from different warehouses base on your locations. This means you may receive multiple packages for a single order. You can email us for a check to see if your items still on the way.


    SPECIAL EVENTS:

    While we strive to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or logistic disruptions may affect the delivery schedule. We kindly ask for your understanding during peak seasons, as these may cause slight delays in processing times. In such cases, we will make every effort to update you on any potential delays and work towards a satisfactory solution. 

    We appreciate your trust and will continue to work hard to deliver a seamless shopping experience. Should you have any further questions or require assistance, please do not hesitate to reach out at service@makartt.com.

    Happy shopping! Click Here to view all Makartt Product Line